🚫 Return & Refund Policy

Last Updated: 07/09/2025

Due to the personal and hygienic nature of press-on nails, all sales are final. We do not accept returns, exchanges, or refunds under any circumstances.

No Exceptions:

• Incorrect sizing due to customer error

• Change of mind after purchase

• Color not appearing as expected due to screen differences

Sizing Responsibility:

To ensure the perfect fit, all customers must purchase a Nail Sizing Kit before ordering any custom press-on nail sets. We are not responsible for incorrect sizes if a sizing kit was not used.

Damaged or Defective Items:

If your order arrives damaged or defective, please contact us within 48 hours of delivery with clear photos of the item and packaging. We will assess the issue and offer a resolution at our discretion.

💅 What’s Included:

• 10 handmade press-on nails in your custom size

• Nail prep kit (file, buffer, alcohol pad, glue or tabs, cuticle pusher)

• Application & aftercare instructions

• Reusable nail storage box

📏 Sizing Information:

All sets are made-to-order based on your unique measurements.

You must purchase a Nail Sizing Kit before placing your first order.

This ensures a perfect fit, longer wear time, and prevents sizing mistakes.

🧪 Materials:

• Professional-grade gel and builder gel

• High-quality gel polish and top coat

• Durable soft gel or ABS plastic nail tips

• Optional: rhinestones, chrome powder, or specialty charms (varies by design)

🧼 Care & Cleaning Instructions:

• For long-lasting wear, apply on clean, dry nails using the included prep kit.

• Avoid prolonged soaking in water or exposure to oils.

• To remove, gently soak nails in warm water with soap or use cuticle oil to loosen adhesive.

✨ Why You’ll Love It:

• Reusable with proper care

• Handmade with salon-quality materials

• Stylish, durable, and ready to slay

• No appointment needed — luxury at your fingertips

📦 Shipping Policy

Last Updated: 07/12/2025

At Nails by RC Realness, every set is handcrafted with care and delivered straight to your door with shipping included in the price — no surprise fees at checkout.

We currently ship within the United States and Canada only.

🕒 Processing Time

All press-on nail sets are made-to-order. Please allow 5–10 business days for us to craft your set and prepare it for shipping. This does not include weekends or holidays.

📧 You’ll receive a confirmation email with tracking details once your order ships.

🚚 Shipping & Delivery

We ship via USPS or the most reliable carrier for your area.

📦 Shipping is included in your nail set price. There are no additional shipping fees for standard delivery.

Estimated delivery times (after processing):

• USA: 3–5 business days

• Canada: 5–10 business days

• Expedited Shipping: Available for an additional fee at checkout (USA only)

Note: Delivery times are estimates and may vary depending on holidays, weather, or carrier delays.

💅 What’s Included in Every Order:

• Reusable nail storage box

• Nail prep kit (file, buffer, glue or tabs, cuticle pusher, alcohol wipe)

• Aftercare instructions

• Tracked shipping included in price

🌍 Shipping Zones

We currently ship to: 🇺🇸 United States 🇨🇦 Canada

We do not offer international shipping outside of these two countries at this time.

❗Important Notes

• Please double-check your shipping address at checkout. We are not responsible for lost packages due to incorrect info.

• Once a package is marked as delivered, we are not liable for loss or theft. Please ensure your delivery location is secure.

• Have questions? Email us at Richard@rcrealness.com — we’re here to help!